Our Consultation and Local Health Services From 1st April 2017
Last year we consulted with you on the future of urgent care services in your area. We received a total of 2,771 survey responses, and engaged with a further 1,202 people of which 257 were at events and a further 380 at Supermarkets.
The consultation is now closed and the DDES CCG Urgent Care Consultation Report is available.
The CCG’s Governing Body convened in public on 13th September 2016 to make a formal decision on a future model for urgent care services, read about the changes to urgent care services following the Urgent Care Consultation Outcome. We presented a number of options and you told us that you wanted greater access to urgent care services
We have listened to what you told us and from 1st April the way you access your health care will change.
We have worked with our patient groups on a quick guide to urgent care services. A pocket guide and information card to all patients in the DDES area that will help you understand the improvements to urgent care services that started on April 1st 2017. This will provide patients with the information of where to go when they are poorly.
Look out for this guide coming through your letter box in March. If in doubt call NHS 111 and ‘talk before you walk’.