In early 2018, Dementia Services were reviewed by the CCG and included feedback from patients, carers and their families.
We talked to dementia patients and carers at local dementia arts projects, memory cafés, dementia cafés, relevant groups involved with Beamish museum, the Alzheimer’s’ Society and others.
An online version of the survey was developed to make it easier for relatives and family carers to respond. The survey was also sent to local patient groups, health networks, Durham Dementia Action Alliance (DDAA) and the Area Action Partnerships across the County.
A summary engagement report was made available to groups who had participated and through the DDAA network. The report outlines the outcomes of the discussions and how these have been included in the decision-making process. The comments and suggestions showed what type of support and personal outcomes were most important for people. This information was given to the Commissioning Team to help with their decisions.